Fulfilment & Customer Services

Here at Sandbag we offer a global fulfilment service, dispatching over 50,000 parcels annually worldwide.

We are able to offer discounted postal charges both domestically and internationally as well as competitively priced, fit for purpose packaging. Our skilled and efficient warehouse and fulfilment teams work out of distribution hubs in the UK, Europe, USA, Japan and Australia; specialising in time sensitive and cost effective delivery of a wide range of merchandise.

Find out more about our e-commerce solutions. Add on fulfilment, inventory management & customer services for a truly independent customer offering

Fulfilment & Inventory

Our inventory management system currently supports more than 20,000 line items and we can provide warehousing of palleted bulk product, alongside extensive pick-face racking. Our seamless API integration system ensures prompt order dispatch and accurate stock management and facilitates automated customer order confirmation and dispatch notifications.

Customer Services

There is an experienced team of customer service support staff who are available to answer all customer queries throughout the order cycle. Customers can reach out to this team via telephone, e-mail and a live online chat service.

This dedicated support team dovetails with the fulfilment staff to ensure all returned orders are handled and processed promptly and efficiently.

What We Do

  • Global fulfilment
  • Specialist in time sensitive, cost effective delivery of deluxe music product
  • Distribution Hubs in UK, France, Germany, Italy, Netherlands, USA, Australia and Japan
  • Inventory management
  • Warehousing of bulk product
  • Seamless API Integration
  • Order processing
  • Customer despatch notification
  • Full customer services
  • Returns handling
  • Order processing

Get In Touch

Want to find out more about our fulfilment services? Contact a member of the team…

Nicola Harris

Operations Manager

Mel Maxwell